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Distributed Computer Systems Analyst : 60052387
Location:
Miami, FL
Description:
Requisition No:827761 Agency: Children and Families Working Title: DISTRIBUTED COMPUTER SYSTEMS ANALYST : Pay Plan: Career Service Position Number: Salary: 42,000 Posting Closing Date: 05/01/2024 Total Compensation EstimatorTool This is an anticipated vacancy. This position is located at the DCF Headquarters in Miami in the Office of Information Technology Services. SPECIAL NOTES Only US citizens and lawfully authorized alien workers will be hired. All selected male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS). Verification of Selective Service registration will be conducted prior to hire. For more information, the SSS website: sss.gov . If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re:employed with the State of Florida. Your current retirement benefits may be suspended or voided and you required to repay all benefits received depending upon the date of your retirement. REQUIREMENTS Responses to qualifying questions concerning education, experience, knowledge, skills and/or abilities for this position must be verifiable by documentation provided (candidate profile AND resume (if one is attached) through the electronic application process. Putting "see resume" does not substitute for completing all sections of the Candidate Profile. Candidates with incomplete candidate profiles may not receive employment consideration. At least one year of experience working in an IT environment in either a field:based support capacity or a call center capacity. Education can substitute on a year for year basis At least one year of experience supporting Windows 10 or newer Windows operating systems and compatible applications. Technical understanding of computer hardware, software and networking systems and troubleshooting/problem solving skills. Valid Driver's License and possess an operational private vehicle for use in performance of daily work activities. Working outside normal shift/business hours. Navigate tight spaces which may involve a combination of kneeling, crawling, bending, stooping, and/or reaching. Ability to lift 30 pounds and move equipment PREFERENCES Experience in customer call documentation and tracking system/ticketing system. Experience supporting VoIP products. Experience working in an Information Technology Support environment. College or trade school education in Information Technology field. Experience in supporting Windows 10 or newer Windows operating systems and compatible applications. Experience in support of MS Office 365 applications. Experience managing mobile devices in a mobile device management environment. Experience using remote control applications. DESCRIPTION This is technical work installing, implementing, maintaining, and supporting multiple computer systems for use by end:users including the hardware, software, networking, and communications components. This work includes on:site support and support of end:users working remotely. This position is not eligible for telework. EXAMPLES OF WORK Provides accurate, timely desktop computer technical work installing, implementing, maintaining, and supporting computer systems for use by end:users including the hardware and software components to both Department and outside agency customers. Coordinates work assignments with appropriate Department staff as well as other desktop support staff. Performs necessary follow:ups with customers to ensure that requests are handled efficiently and that quality solutions are provided and recognize or analyze priority issues for escalat
Posted:
May 1 on Tip Top Job
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More About this Listing: Distributed Computer Systems Analyst : 60052387
Distributed Computer Systems Analyst : 60052387 is a Technology Systems Analyst Job located in Miami FL. Find other listings like Distributed Computer Systems Analyst : 60052387 by searching Oodle for Technology Systems Analyst Jobs.
Distributed Computer Systems Analyst : 60052387 is a Technology Systems Analyst Job located in Miami FL. Find other listings like Distributed Computer Systems Analyst : 60052387 by searching Oodle for Technology Systems Analyst Jobs.