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Technical Support
Location:
Lake Success, NY
Description:
Are you a tech enthusiast with a passion for problem-solving? Madison Mortgage Services Inc. in Lake Success, NY is looking for a dedicated Technical Support team member. Join our innovative company and be part of a dynamic team committed to providing top-notch support to our valued customers. As a Technical Support Specialist at Madison Mortgage Services Inc., you will have the opportunity to showcase your technical skills while delivering exceptional service. With a competitive compensation and benefits package, this position offers a chance to grow professionally and personally in a supportive environment. Apply now and be a part of our success story! Responsibilities:• Provide technical assistance and support to internal team members• Troubleshoot technical issues with software applications and escalate unresolved problems to the appropriate teams• Document and track customer issues and resolutions using the company's CRM system• Assist in the testing and implementation of software updates and system enhancements• Conduct regular follow-ups to ensure technical issues are fully resolved Qualifications:• Bachelors Degree preferred• 1-2 years of technical support experience required• Proficiency in troubleshooting software and hardware issues• Excellent communication skills, both verbal and written• High-energy personality with the ability to interact with sales reps and in a fast-paced sales culture• Strong problem-solving abilities• Experience with Office 365• Salesforce experience a plus!• Must be able to commute to Lake Success• Must be available to work the schedule of 9am to 6pm M-F Compensation: $50,000 - $60,000 yearly About Company: Why Choose Madison Mortgage Services: Our foundation is built upon a set of core values that define who we are and drive our every endeavor. We are committed to fostering a collaborative, team-oriented environment that is purposefully engineered to support not only our current operations but also our ambitious plans for massive growth. We believe in cultivating a positive work environment where innovation, dedication, and a solutions-driven approach thrive. Our dedication to these values shapes our commitment to providing unparalleled mortgage solutions and exceptional customer experiences. By becoming a part of the Madison Mortgage Services team, you will be contributing to a dynamic company culture that prioritizes collaboration, growth, and positivity. Join us as we continue to embrace these values and work together towards a future of excellence and achievement.
Company:
Madison Mortgage Services
Posted:
April 23 on WizeHire
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More About this Listing: Technical Support
Technical Support is a Technology Technical Support Job at Madison Mortgage Services located in Lake Success NY. Find other listings like Technical Support by searching Oodle for Technology Technical Support Jobs.
Technical Support is a Technology Technical Support Job at Madison Mortgage Services located in Lake Success NY. Find other listings like Technical Support by searching Oodle for Technology Technical Support Jobs.