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Desktop Support Technician (Contract)
Location:
Vancouver
Description:
The Desktop Support Site Support role (known as the Technician) at Teck Resources is a Tier 2 end user support position. As the title suggests, this role involves in-person support and is expected to be carried out on-site throughout the week, with no remote-work or work from home capability to be expected. The Technician will ideally have a background in customer service and possesses a strong technological focus. Candidates with prior experience in roles like retail sales or the service industry, particularly at the beginning of their career, provide a solid foundation for the client-centric demeanor we value! Notably, our Vancouver office serves as the company's headquarters, consequently aligning the Technician with a clientele primarily composed of white-collar business professionals and executives. The Technician will have experience supporting executives within an enterprise environment. Exposure to working directly with C-Suite individuals to address their technical needs is also advantageous. The core responsibilities of this role encompass a range of daily tasks, including onboarding procedures, machine refreshment and replacement, incident resolution, and general ticket and request management! While our team maintains a close-knit dynamic, the Technician should possess the ability to work autonomously and effectively leverage diverse resources, even when separated from the team. All tasks are assigned and documented through Service Now. The Technician is expected to uphold accurate records related to requests, incidents, and asset management. Responsibilities: Engage daily with diverse teams, tiers, groups, and business sectors to accomplish tasks, manage incidents, and complete project assignments. Collaborate with hardware and software vendors to ensure timely delivery of products. Coordinate the installation and setup of new equipment, adhering to predetermined schedules. Maintain meticulous and organized records, encompassing. Visit ListedBuy for more information.
Company:
Teck Resources
Posted:
April 23 on ListedBuy
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More About this Listing: Desktop Support Technician (Contract)
Desktop Support Technician (Contract) is a Technology Desktop Support Technician Job at Teck Resources located in United States. Find other listings like Desktop Support Technician (Contract) by searching Oodle for Technology Desktop Support Technician Jobs.
Desktop Support Technician (Contract) is a Technology Desktop Support Technician Job at Teck Resources located in United States. Find other listings like Desktop Support Technician (Contract) by searching Oodle for Technology Desktop Support Technician Jobs.