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Technical Support Analyst
Location:
Halifax
Description:
The Opportunity Davis Pier is a consulting firm that provides innovative solutions to complex government and social challenges. We work with public, non-profit, and private sector organizations in Canada and internationally to deliver the services necessary to improve society and the lives of others by designing, planning, and implementing lasting change. We hire great people who work hard at delivering great results for clients within a flexible, autonomous workplace. We are looking for a Technical Support Analyst to join our team. This role will support our IT Administrator and will be focused on IT support for our internal operations, including responsibility for implementing, monitoring, and supporting the technology and systems our team uses daily, helping our employees with any technical challenges they may experience, from troubleshooting common computer and networking issues to upgrading and managing systems and software. Responsibilities The Technical Support Analyst will primarily be responsible for user support and assistance of IT applications and services, including installation, configuration, issue resolution, best practice research, options analysis, and IT and technical incident management. Responsibilities include: Assist the IT Administrator with technical problems and troubleshooting problems that staff may have with computer hardware and software. Assisting in investigating technical issues, recording incidents, and escalating when necessary. Assisting with installing, supporting, and maintaining hardware and software, including managing user accounts for the company's Saa S applications. Managing antivirus software and proactively monitoring for malware. Assisting with management of user accounts and subscriptions for licensed software. Monitoring and maintaining IT asset inventory. Assisting with Backup and Security Operations, including ensuring backup of all Office 365 data (Exchange, Share Point, and One Drive). Visit ListedBuy for more information.
Company:
Davis Pier Consulting
Posted:
April 23 on ListedBuy
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More About this Listing: Technical Support Analyst
Technical Support Analyst is a Technology Technical Support Job at Davis Pier Consulting located in United States. Find other listings like Technical Support Analyst by searching Oodle for Technology Technical Support Jobs.
Technical Support Analyst is a Technology Technical Support Job at Davis Pier Consulting located in United States. Find other listings like Technical Support Analyst by searching Oodle for Technology Technical Support Jobs.