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Global Technical Support Manager
Location:
Coatham Mundeville
Description:
Note: This is a remote position based out of the UK WHO WE ARE Join FPG and become part of a dynamic team dedicated to elevating service and revenue excellence. With over 30 years of expertise, we’ve perfected the art and science of optimizing frontline performance. The unique artistry of our inspiring FPG team with the cutting-edge science of our proprietary technology, IN-Gauge – we have set the benchmark in technology and training. Our global footprint extends across world-renowned brands in the hospitality and automotive industries, spanning more than 100 countries and boasting over 60,000 app users. At FPG, we’re committed to unlocking the full potential of individuals and transforming the frontline role. Our culture is built on empowerment, passion, and continuous growth. When you join us, you’re not just a part of a company – you’re joining a movement that believes in the potential of people and their ability to make a difference. Experience a fulfilling career with us, where your aspirations meet opportunities. WHO YOU ARE An experienced and strategic leader with over 8 years of expertise in technical support leadership or a related field. You are passionate about driving product improvement, enhancing customer experiences, and ensuring effective technical support on a global scale. WHAT YOU WILL DO As the Global Technical Support Manager, you will play a pivotal role in overseeing worldwide technical support. Your responsibilities include maintaining a product-focused approach, enhancing team member performance, and ensuring continuous improvement in all aspects of the product. Your leadership will significantly impact customer service quality and end-user satisfaction. HOW YOU WILL DO IT Technical Expertise: Maintain a high level of technical proficiency Ensure the Tech Support team has the knowledge and skills for effective customer inquiries Solid understanding of data management. This includes knowledge of data flow, extraction,. Visit ListedBuy for more information.
Company:
Frontline Performance Group
Posted:
March 27 on ListedBuy
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More About this Listing: Global Technical Support Manager
Global Technical Support Manager is a Technology Technical Support Job at Frontline Performance Group located in United States. Find other listings like Global Technical Support Manager by searching Oodle for Technology Technical Support Jobs.
Global Technical Support Manager is a Technology Technical Support Job at Frontline Performance Group located in United States. Find other listings like Global Technical Support Manager by searching Oodle for Technology Technical Support Jobs.